Kyiv, Ukraine
Tel.: +380 (44) 484 3343
Tel.: (44) 482 0861
Fax: (44) 486 9552
Cellphone: +380 (67) 502 4710

New York, USA
Tel.: +1 (718) 928 0735

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Technical support

We supports our clients with TRS-system, trouble ticket system software that a client or we can use to assign tickets to incoming queries and track further communications about them.

The system operates in the following way:

  • In case of any problem or new task, the client must send a request using the form below;
  • Each request is assigned with a unique ID to be used in further communication with the client by e-mail (request ID looks like [ticket #34002]);
  • Further communication with the client under request is provided by e-mail;
  • The client should specify request ID when communicating with the support service by phone.
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